What Information Do We Share and with Whom?
We do not rent or sell personally identifiable information about you to outside marketers.
In certain circumstances, we may share your information with service providers that need access to your information to provide operational or other support services such as credit card processors or shipping agents. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with this policy. Unless otherwise disclosed to you, our Service Providers are prohibited from using your personally identifiable information for their own marketing purposes.
We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. There may be instances when we may access or disclose your information in order to protect or defend the legal rights or property of Sears Holdings and its affiliated companies or their employees and agents, to protect the safety and security of users and members, and to protect against fraud.
Product Delivery and Return Policy
All prices and payments are in U.S. Dollars. For event and class registration customers will receive confirmation of immediate registration at the time of sale. If for some reason a class is full or does not make the customer will receive a full refund or a credit to their account, whichever the customer chooses. If a student is withdrawn within the first two weeks of class they may receive a full refund or account credit. After the first two weeks a pro-rated credit will be issued, a pro-rated refund may be given at the discretion of FOA management. Tickets for events/shows will be delivered to the email address provided once the sale is complete. Tickets may be exchanged for a different seat and/or day. Any greater cost in change will be paid by the customer. The FOA has a no refund policy for all tickets sold to its events.
For further assistance regarding refunds/exchanges please contact a customer service agent at 870-935-2726
T-F between 9am and 5pm